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If you are a homeowner or someone who is not a professional in the construction field, we recommend that you consult with your contractor or another construction professional. They can download the BiilDiit app, register on the platform, and place orders on your behalf. If you are a professional, such as a contractor or engineer, you can directly download the app, register on the platform, and begin browsing our extensive range of construction materials. Once registered, our team will verify your details and get in touch with you to guide you through how to search for products and place your order. This process is important because the inventory of construction materials can be quite complex, and selecting the right product requires specialized knowledge. By working with professionals, we ensure that you select the correct items for your project, avoiding any confusion or errors in the ordering process.

At BiilDiit, we have made the decision to limit registrations to professionals such as contractors and engineers for a key reason: the products we offer are specialized construction materials. These products are often not well-known to the general public, and understanding their names, features, and proper usage requires specific expertise. While regular buyers may have good intentions, there is a higher chance they could select the wrong product without the necessary knowledge of the construction field. This could lead to inefficiencies, mistakes in the project, or even delays due to the wrong materials being purchased. By restricting access to professionals, we aim to ensure that the right materials are selected for each job, reducing the risk of mistakes and inconvenience. This helps maintain the quality and integrity of construction projects, ensuring a smooth and successful process from start to finish.

Yes, we offer fast and reliable delivery services. Once your order is confirmed, we will deliver your construction materials to your specified address within the estimated delivery time frame. Delivery charges may vary depending on the location and size of the order.

Delivery times vary depending on your location and the availability of the products. Our standard delivery time is 2 to 3 hours from the time the order is confirmed. However, during peak order times, such as mornings, evenings, or during busy seasonal periods, the delivery time may take 4 to 5 hours due to a higher volume of orders.

We accept a wide range of secure payment options, including: Credit/Debit Cards (Visa, MasterCard, etc.) Bank Transfers, Payment through secure third-party payment gateways like PayPal, UPI (Unified Payments Interface) for quick and easy payments. Your payment is processed through secure encryption to ensure safety and confidentiality.

We want you to be fully satisfied with your purchase. If you receive a damaged or incorrect item, you must contact our customer service team within 2 hours of receiving your order. Please immediately send photos of the item via WhatsApp to our customer care WhatsApp number. Plumbing materials can be returned within 15 days of the order date. Paint materials that have been tinted or colored by a tinting machine cannot be returned, unless the wrong color was made by our staff. The product should be in its original condition, and some exclusions may apply to specific items. Our team will guide you through the return or exchange process to ensure a smooth resolution. For more information please read our return policy.